Telkom ****

Went for the first time to telkom in 2019 to get my self a new phone on contract. WOST MISTAKE EVER!!!. The consultant assisted me to get the iPhone XR, later in 2020 the phone was lost I went in to get a replacement, did they not GIVE ME A NEW CONTRACT for iPhone 11 Without me knowing I took the phone and the consultant was pushing me to sign for the phone little did I know that it was an early upgrade. The phone was damaged when I went in to fix the screen I’m told that my phone is not insured. Since 2019 I have been paying insurance for a phone that’s no longer here. This year when I went to end my contract with them they are giving me the run around telling to come tomorrow when I’m there the rude consultants run off. I managed to cancel the contract and now I’m only left with the router.

My debit order date is on the 15, last month I made payment as I saw that they did not debit, did they not charge me R200 as “penalty fees” for paying them on the correct date ? When I called no one had answers instead they duck and dive.

So that was the last straw, I requested to CANCEL ALL my services with Telkom last month via email and calls. until today nothing has been done instead they sent me a new bill for the month of October.

DO NOT OPEN A CONTRACT WITH TELKOM. THEY ARE THE BIGGEST ********. THEY ONLY WANT MONEY WITHOUT GIVING YOU VALUE.