1 reviews | Active since Apr 2012
TELKOM **** - CHARGING FOR LTE BUT NOT ACTIVATED
If you start charging a customer for a product but the product does not work and there is almost 0% chance of contacting you then I call it a ****.<br> <br> I have waited for almost month to get the LTE device after being charged, and no thanks to Telkom because I had to make a big noise and spend a lot of time and money to make it happen otherwise I'd still be waiting.<br> <br> Now that I have it, the damn SIM is not activated. It clearly states on the waybill that it will be activated in 24 hours 48 hours and nothing!<br> <br> The amount of trouble I have had with Telkom in the past, I'm almost at the point of destroying your name all over social media and then opening up a case against you for *****.<br> <br> Start treating the people that are willing to pay you like CUSTOMERS. Without us you're nothing.<br> <br> I want this SIM activation sorted out immediately!<br> <br>
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM184400.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM184400.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
