1 reviews | Active since Feb 2017

21 Dec 2018, 09:03

Telkom ************

I am very upset... Telkom had a black Friday deal where you get 100gig nighttime data for R100. I also have a Lte contract with telkom. The 40+40gig package. I did the same thing everytime with nighttime data. And that was to wait till half past 12 at night to do my downloads. Reset the router everytime before I download. But now none of my 100gig was used only my daytime and normal night time data... Telkom you are ******** us... This is not the first time this happened and your call centre are full of excuses... People reading this that is not part of Telkom.. Stay as far away from Telkom as you can... They are a bunch of *******... And seriously concidering canceling my contract... They just want to take your money... If a payment is a day late you get a sms that they want their money... Now what about me... I am going to lose a 100gig of data at the end of the month... Which I paid for.... Because of your **** system.

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Replies (1)
's update27 Dec 2018, 17:48
Reviewer Update
Ok so since no reply from Telkom... I Will now post again. We phoned their call centre... As always got a call centre agent who doesn't even know where she is nevermind sorting out problems concerning Telkom. We received a reference number for the case that was opened and was told it can take up to 72hours to investigate. It has beed 6 days and nothing from Telkom. Bince of *********. Couldn't have expected more from a South African company... ***ing useless people