Telkom **** Adverts

App**** and contracted for Telkom Chinese New Year ONLINE special, via the Telkom ONLINE ONLY web portal in Feb 2019 for a Huawei P20 Lite with Chinese New Year gift & Huawei Ear pods. When the cell phone arrived, there was NO Chinese new year gift & NO Ear pods. Regrettably & unknown to me, this was the start of a mission to obtain the advertised deal. I immediately called Telkom Sales to highlight the issue, who promised to arrange the gifts. However, after several follow ups, I received a parcel (about 2 months later) with only the Chinese New Year gift & still NO Ear pods. Again, called through to sales and was promised that the issue will be sorted out after raising several cases/faults. By aprox June – and after no response from Telkom and me the only party calling through - eventually was told there was NO stock of the Ear Pods. I requested that it be sent through as soon as stock arrives. In approximately Aug – with still no response – again raise the issue. In September, Telkom informs me that there was NO such “offer”. I referred Telkom to their ONLINE website portal to confirm the offer (unfortunately this is was not saved by me at that time, nor available in PRINT as proof). However, Telkom then suggested that they checked the voice contract, and NO ear pods were offered on the deal.. Flabbergasted that a conglomerate can get away with blatant lies – they even refuse to submit the telephone conversation saying that the recording is “confidential”!!!!! Fed up with this ethically ******* company – DON’T do business with Telkom – rather pay the few extra rands & stick to the known competition to avoid such frustration. As they say – if the deal is too good to be true – it’s a ****. Well, have found a **** company.