Telkom ****

I have previously complained about being double debited by Telkom and nothing was done to resolve this. Today , their collections department attempted to debit my account again which isn’t in arrears. My debit order date is the 1st of each and every month,my account is up to date yet on the 13th of December they tried to debit my account. I don’t keep funds in the account they tried to debit from,which now resulted in a fee of R110 from my bank. To add to this, these debit orders are also showing under my credit profile as non-payments further affecting my credit score. I have pleaded countless of times for Telkom to remove my information from their collections department but nothing is being done but instead further damage and expense to my credit profile is being caused.