1 reviews | Active since Sept 2018
Telkom called me offered me a cellphone contract, they told me they will debit R99.00 monthly, and I gave them my pay date that I get paid on the 25th. To my surprise they send me a message telling me that I am owing, they didn't get money on the last day of the month, of which I knew nothing about that date my pay day is the 25th. They gave me banking details I had to deposit R190.00 on the 25.08.2018 of which I did. Now I receive a statement showing that I need to pay R415.00 by 25.09.2018. And I was told that there was once off payment of R100.00 that they will take, I need them to fix this mess I only agreed to take this contract simply because they said I will be paying R99.00.
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
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