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Pertunia M
1 reviews | Active since Jul 2018
27 Jul 2018, 15:01
Telkom ****
have a contract with Telkom for R473 which I was paying for the past 7 months and recently they has extended my data bundle with cash of extra R500 to in cash on my data without notifying me and deducted R973 without my authorisation or any consent. I think this is *******ly what Telkom did
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Telkom's replyOfficial
29 Jul 2018, 11:05Good morning Pertunia
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply29 Jul 2018, 11:05
Official
Good morning Pertunia
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,