Telkom ****

I wrote a review roughly a week ago of Telkom's poor service regarding the moving of my ADSL line into the holding pool. I want to move the line in order to move my account over to WebAfrica. Needless to say this still has not been resolved. I have since done a bit of searching on the internet and spoke to some people. It seems that this is a very common problem and that people have a nightmare time trying to get their lines moved from Telkom. I spoke to a friend at work who said she struggled for 6 months to get her line moved over to MWeb. I don't think this is a poor service issue anymore. I think it is convenient for Telkom to let everyone rant about poor service, because frankly, that is what most people expect. I think this is official Telkom policy to make it as difficult as humanly possible for people to move their lines in order to collect the line rental money for as long as possible. In other words I think this is ******* business practice, and I am not joking. No level of incompetence can account for the sheer number of people struggling with this issue. There is absolutely NO reason something as simple as moving your ADSL line into the holding pool should be this difficult. The only logical conclusion that I can draw from this is that it is willful obstruction on the part of Telkom to keep the money stream going. Unfortunately there is nothing I can do about this but wait and wait.... Richard Coetzee Cape Town