Telkom Say one thing but do another thing.
<p>on June 17th I was informed in my statement that my account needed to be settled by 07 July,</p> <p>on July 1st I settled my outstanding balance and put my account into a credit balance.</p> <p>Yesterday, July 3rd Telkom send me an SMS to say my account is suspended until payment is made and suspends my line.</p> <p>Telkom rep states when the system detects my payment my account will be reactivated. Her attitude and tone was beyond poor. </p> <p> </p> <p>UNACCEPTABLE - why state in writing that my account needs to be settled by July 7, but then disconnect me without warning on July 3rd after payment was made. Now Telkom will throw in a Disconection/Reconnection Fee and it is their system at fault. On top of that I'm paying for a service I am not recieving, and the DSL service is not the speed of which i pay for. </p> <p> </p> <p>This is my third mayjor distruption in just under 6months thanks to Telkom. Looks like it may be time to cancel for good. </p> <p> </p> <p>Deon - Telkom Account no : ********** 39551</p>