Telkom say I cannot have 4mb line, while I have it. Others around me has 20MB line

<p>For 4 weeks now I've been having internet disconnections at 10am and it will only come back up at 6pm with the same router connected and no restart needed. A known working router was also connected and 3 differant user ids form 2 differant ISPs where tested and they all do the same. Everytime a Telkom technician is send the line suddenly works and the technician says that there is no issues. This is with the same router connected. Even though my line shows that I'm syncing at 4MB they always say I cannot have 4MB since I'm so far from the exchange. But my line will run and I will stay connected for 25hours and then it will go back to where it was. Now since I'm "To far" this is why this is happening and one advice I got is that I should move. This is not acceptable. I've had 4mb for 4 years now. And here is a beter joke. a friend of mine lives even thurther away from the exchange and he just got upgraded to 20MB. 53 Piketberg ST. Secunda. I’m 19 Bashee ST. Secunda. Why cant I upgrade?! Why cant it get help?! I'm more than willing to pay.</p> <p>20BTK240617</p> <p>F228794</p> <p>447CTK030717</p>