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Anita A

1 reviews | Active since Apr 2026

12 May 2026, 15:34

Telkom Savannah Mall

My daughter was at the store this afternoon to do a prepaid sim swap, and the consultant refuse to assist because her POR is a bank statement and they do not accept it according to consultants at that branch. They requested a municipal account from a 20-year-old who had a bank statement. This for me is unacceptable and consultants must stop turning back customers and service prepaid subscribers

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Replies (1)
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Anita A's update12 May 2026, 16:05
Reviewer Update
Thank you to Telkom Mall of the North. My daughter quickly travelled to the branch and was helped by a gentlemen named Sello. Thank you so much Sello and big up to you. The sim swap was urgently needed