TELKOM: SAME COMPLAINT AGAIN!

On the 8 March I logged a complaint on Hellopeter complaining about no ADSL daily reports being sent so that I am able to monitor my data usage. I had none from 26 Feb to 9 March. After the complaint, it was resumed from the 10-16 March. Nothing again on 17,18 March! One report 19 March and nothing since and to my dismay I now see I only have 6gigs for the rest of the month. This is totally unacceptable as I rely on those reports to monitor my usage as I run a small business. I feel Telkom should credit me with more data. Also I have tried and failed to get onto My Telkom. According to the online chat lady Kutala Ndletyana my password and username has expired. Why? She couldn't assist me so why is she there as an online consultant? She tried to put me through to billing and I was cut off, never to be heard from again. I feel the time is right to switch to MWEB whose prices are far cheaper than Telkom. I am tired of over promises, over pricing and undelivered services from Telkom.