WP
Willie P

1 reviews | Active since May 2015

12 Sept 2019, 21:41

Telkom sales, Money making scheme

I never had any good service from Telkom. Latest was on the 3rd of August 2019. I went into the Telkom store because you never get answer on the phone, to ask what is the reason for our internet to be off AGAIN. I couldn't get the info that I requested but I figured it was ****** cables. I was told to phone the call center again from the store because they are the only people who can help. After long we got hold of the call center and heard that I was right... cables. The call center suggested I should go over to wireless and she put me through to sales. I was promised that there is no fair use policies on this new product. I was told that I get unlimited data and won't be capped. I was told that it is a 4 mb uncapped wireless internet and that I can take it anywhere I want as long as there is cover.

I got the following messages:

Hello!You have 75827 MB "Recurring 4 Mbps Data - P2P/NNTP 128 kbps during Peak hours" available. 75827 MB will expire on 01/10/2019. & Hello!You have 51200 MB "Recurring 2 Mbps Data - P2P/NNTP 128 kbps during Peak Hours" available. 51200 MB will expire on 01/10/2019. & Hello! You have Uncapped "Recurring 1.5 Mbps Data-P2P/NNTP 128 kbps during Peak hours".

It does not look to me like uncapped unlimited?????

All the proof is on the recordings of the 3rd of August 2019.

The sales department only want your money, nothing more, nothing less.

I would never recommend Telkom to anyone.

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