Telkom Sales Follow Up is non existent

Unfortunately there is no zero stars. Having to call Telkom Sales to find out about your order is like trying to get hold of a unicorn. You spend over 20 minutes waiting for someone to answer and then the information they provide you is less than useless. I had made a full day appointment for today with the instruction that someone would call, guess what, you do not receive a call and then trying to get hold of Telkom to understand the status, there is an answer after 22 minutes, another 13 minutes and the system is not ready and was unable to provide me with any information.