Telkom Sales and Customer service worsens by. Disappointed!

I have been a Telkom ADSL Customer for years. In January 2018, I canceled my internet services with MWEB and signed up for Telkom's HOMEunlimited ADSL package. Despite hours on the phone to follow up on the promised equipment; wifi extender, tv box and router nothing has been honoured. All my calls to 10213 were responded to as the package is on its way since January. Furthermore, I have been charged for this package since then without having any internet service for the past few months. I had to go back to Mweb until this was resolved only on 1 May 2018. This is unacceptable! Telkom is a Dictator who does not take service levels and Customers seriously. Besides, now the internet is shocking. Connection keeps dropping and line sinking. Despite fault reports 7 times, no technician has contacted me to follow up. Sick and tired of Telkom's service failures.