TELKOM SALES

HI GUYS WORST SERVICE RECEIVED FROM MANY CALL CENTER AGENTS AS MY ACCT ON AN OLD SYSTEM IV APP**** FOR SMART VOICE FROM THE 30TH APRIL 2022 RECEIVED DEVICE ON THE 3RD OF MAY BEIGN CALLING FROM THEM 6TH MAY FOR THM TO CLOSE ORDE AND ACTIVATE SIM.ALL AGENTS SAYS HAS TO GO TO BACK OFF AND THEN SERICE WII BE UP AND RING 24-48 HURS NEVER HAPPEN EVENTAULY I STARTED CALLING AFTER THE 11/05/2022 EVERY SINGLE DAY 3TIMES A DAY TO GET SERVICE UP AND RUN NO RESPONSE UNTIL TO DAY EVRY AGENTS SAYS HAS TO GO TO BACK OFF .ITS NEVER POSSIBLE FOR US TO SPEAK TO AGENT BOR DO THY GET BACK TO US NOW FOR THE PASS 8DAYS REQUESTED THM TO COLLECT DEVICE AND SIM SILL NO RESPONDS AND ORDER STILL NOT CLOSE ,CAN SOMEONE PLEASE HELP ON HOW CAN I GET THIS ***