GM
Garreth M

1 reviews | Active since Jan 2016

23 Feb 2016, 22:29

Telkom Sales

I app**** online for a laptop deal on the 02/02/2016 I never since received any response after trying to call the call centre on ***3 and other numbers which were given to me by all the departments who referred me from Pilar to post all I want is a service from Telkom and I even failed to get a solution for the infrastructure issue to get a prepaid line from them I don't know how much worse can a prospective customer be treated as this has moved passed the point of pathetic servicing... No one can help me with this I'm really not receiving any satisfaction with Telkom at all from all angles.. O and not to mention they tried phoning me once whilst I was in a meeting and send me an email stating I should reapply I did that and I have not receive any feedback with that as well... I then went to the shop at the Glen only to find out that the offer was not available at the stores only online... I really don't know anymore with Telkom there services are really pathetic... The call centre is just pointless no one can help you they refer you to the end of the world... I am truly disgusted with the way Telkom are treating people out there who wants there services!

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Replies (1)
Telkom
Telkom's reply24 Feb 2016, 08:34
Official
Hello Gman@10k,

This response serves as confirmation that your query has been received.
Your reference number : SM188152.
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Telkom Social Media Team.

Best regards,