MR
Michelle R

1 reviews | Active since Jan 2015

04 May 2015, 18:50

Telkom SA You Rated The Worst Call Centre Ever

I have now tired for 4 days to get my adsl problem sorted out. I work from home and rely on my connection 100%.<br> <br> I have spent the last 4 days holding for over an hour and then on the line for over 2 hours with no luck in clearing up my problem<br> I have just held on the line for 1 hour 13 minutes again with NO answer at the call centre, put the phone down call again and I am outside working hours.<br> Telkom You SUCK no wonder everyone is moving away, and I will be doing the same!!

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Replies (1)
Telkom
Telkom's reply04 May 2015, 20:18
Official
Hello mroulstone,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM108248.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team