Telkom SA - Worse Customer Service!

22 December - 15:10

Someone within Telkom changed my account details without my consent. I called the caller centre and Nombulelo the agent was not helpful, would not let me speak to a supervisor and dropped the call. I am not able to top up my account with airtime, something I was always able to do. She then tells me I have to go to the store and have it changed, why should I? When I did not request the change or authorize it!!!

Heaven knows what else they are changing on customers accounts without our knowledge!!!

This is the worse service I have ever received!!! Please don't waste your time with these people, they are ***** and will change things without your go ahead!