Telkom SA's Calll Centre

<p>I called Telkom's 10210 service to add more data to my ADSL account. I was advised by an agent to call 10210 and select option 3, which is for "downgrade or relocate your service". I actually want to add more data, so I was advised to select this option.</p> <p>After selecting the option, I waited for about 15min in the queue before I hang up. </p> <p>So this is the kind of frustrating service Telkom offer if you want to BUY something from them, allow them to make more sales. </p> <p>I hope the day will arrive soon when anyone is not dependent upon Telkom's fixed line network anymore. They're the most frustrating company to deal with. </p>