Telkom SA is penalizing me for complaining,

<p>After suffering for 3 month from very low speed 3.5 Mb vs. contracted 10 Mb, raising more than 8 complaints using the call service center and even sending to emails to Telkom SA email ********** my issue is not yet fixed and even got worse</p> <p> </p> <p>so Looks like Telkom SA is penalizing me for complaining,</p> <p>on Sunday @ 5:19 PM, i received a message that a technician is working on my issue. since then i completely lost internet connection.</p> <p> </p> <p>i call the call center twice a day at least and so far all i get is "a tehnician is assigned and nothing else we can do"</p> <p> </p> <p>i'm completely desperate having NO internet for the last 3 days and yet no idea when it will be fixed</p> <p> </p> <p>i hope by writing this someone in SA will be able to help me fix my issue</p>