Telkom SA is full of *******!!!

I've just about had it with the ******* service I've been receiving from Telkom SA, the past few months they have not been debiting me. After I have not been debited I have constantly taken it upon myself to query this after every month, month after month I get the same ******* response. Not only do they just inconvenience me because I have to physically go deposit the money myself, they double debit me whenever it suits them, they suspend my service AFTER 48 hours of making the necessary payments, their system CANT pick up my payments therefore it reflects as a non payment from my side meaning I will be debited again. Last month on a Friday I went in the Sandton branch to query this non debit non sense and to pay once again, the gentleman said he logged the case for them to debit me thereafter,I went to make a payment the following Monday because I was advised to go in the bank branch and not make ATM deposits. I went back to the branch to give them y proof of payment, they emailed it to the accounts department...to my disappointment I was not debited again this month, secondly I receive a statement with a recurring amount from lastmonth!!I've been receiving the worst service ever