Telkom SA is a Joke!

I requested a Broadband availability for my area online on the 09.04.2015!!! I got today 08.10.2015 an automated answer that there is nothing working in my area!!! (see bellow)<br> <br> (I have ADSL 4MB for over 3 month now!)<br> <br> ---<br> <br> Dear Michael Schuchardt<br> <br> Thank you for your interest shown in Telkom's Broadband. Please contact 10210 (Residential) or 10217 - Option 1(Business) for any further enquiries wrt upgrading or subscribing to Telkom Broadband.<br> <br> DSL Services Available: No<br> DSL Ports Available: No<br> Up to Max Speed: 0 Mbps (Copper)<br> LTE: No<br> 3G: Yes<br> Fibre to the Home: No <br> Please Note: The provision of Telkom's ADSL service is subject to network availability, distance, copper quality and line sync speed limitations. ADSL is a best-effort service.<br> <br> Regards<br> Telkom<br> <br> This is an automated e-mail. Please do not reply to this e-mail<br> ---<br> <br> OK Guys, I could not wait 6 month for your automated email