Telkom SA is a disgrace

I am very very disappointed on the service Telkom SA is giving to its Clients. We are running a business and no one seems to care. We have requested Telkom that we are relocating to New Business Park and we request for the connectionto be moved as soon as possible because we cannot do anything without Network. All this was in February, March we moved and been calling them almost every week and each onsultant you get tell you a different story. We then went to the store to enquire with a reference number but could not get any help. Today I called, they kept sending me from pillar to pillar giving me different numbers to call until I get to sales department, The lady tells me we have no Ticket opened for us for Relocation and have to start the process from scratch. Is this fair for us? Every month the Debit order goes through and they do not even miss the date. Its been 3 months now paying Telkom with no service and we are spending alot because we have to buy Data for us to be able to keep the business goin. What happened to Telkom SA? or is it the People they hired lately. I am Lost of words and Thinking To Jump ship.