Telkom SA does not value its clients

I app**** for my services (ADSL & Landline) to be moved from Pinetown to Roodepoort; application went well and got the Order number. Almost 2 months now I have been calling to make follow-ups on the status of my order and every time I am told different stories. Last week I was told my order was canceled with out any explanation. No one from Telkom bothered to call and give an explanation. I so wish Telkom could treat clients better and looking at the ratings and reviews on HelloPeter I am not surprised with their attitude.