BQ
Blessing Q
1 reviews | Active since Apr 2014
16 Apr 2015, 12:32
TELKOM SA BAD SERVICE, NO RESPONSE
I have logged a call with Telkom SA and Escalated the issue BUT our Business Telephone line is still Down after 4 Weeks.<br> <br> I have sent emails, called and put on Hold for more than 46 minutes. Last week they sent an sms telling me that it has been restored but there is still NO SERVICE on our Phone Line.<br> <br> ***<br> <br> NOT HAPPY with Telkom right now
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Telkom's replyOfficial
16 Apr 2015, 16:08Hello Bqwabe,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will
follow.
Your reference number is SM104207.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will
follow.
Your reference number is SM104207.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
Telkom's reply16 Apr 2015, 16:08
Official
Hello Bqwabe,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will
follow.
Your reference number is SM104207.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will
follow.
Your reference number is SM104207.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team