SS
Shaun S
1 reviews | Active since Dec 2015
17 Dec 2015, 08:01
TELKOM SA BAD FOR BUSINESS
Own a business that realise on Telkom lines for the majority of its income. My business line has been down for 7 days and each time you contact Telkom they have a new excuse as to when the service will be fixed. I requested a line diversion four days ago and still nothing has been done. Their attitude when questioned is that they can not supply answers nor alternatives for a business that in their mind can close for all they care but their expectations are that you should pay on time for a SERVICE THAT DOES NOT EXIST. <br> IF YOU OWN A BUSINESS FIND AN ALTERNATIVE SUPPLIER TO THAT OF TELKOM BECAUSE YOUR BUSINESS WILL SUFFER LOSES AND THEY DO NOT CARE !!!!
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Replies (1)Telkom's replyOfficial
17 Dec 2015, 10:18Hello seidler,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179065
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179065
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply17 Dec 2015, 10:18
Official
Hello seidler,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179065
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179065
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
