Telkom Sa-A...one very happy customer

I cancelled my Telkom line in April this year, the correct way via online, and on 9 June I received my final account showing a R48. credit...and my line was cancelled. After listening to so many complaints about people not getting satisfaction I was quite surprised with the service I received. Thank you Telkom! ...well done. The only problem I have is that I have to phone 10210 to get my credit paid into my account....I listened to messages ...and more...and more...Why cant this request for credit refund also not be done electronically? But I am still satisfied with the outcome. By the way the lady that helped me was very efficient...so all in all a good experience. So I phoned them on 16 September re my credit balance and on 19 September it was paid into my account. Thanx Telkom for the very good service in this matter!