Telkom SA agents are rude with bad service.

I have been going up and down with telkom for more then two months now. To the point I have giving up on the telkom in parow center, they have attitude and very rude went there twice no service but bad attitude and its different tellers. The Aftican girl who is always by the door is very polite and helpful. So I decide to go to the one in tygervelley. They helped me with no issues until I saw my month end bill which was nothing like the agreement I had with the teller and signed for. So the teller said I will contest the bill for you because it's not suppose to be like this, two days later telkom tells me my account has been suspended no explanation even trying to call them since yesterday nothing, next thing last night I'm out of service like what the ****? Their customer agents are so rude my dear God, I sent a call back three times, first the guy put me on hold saying he would verify my identity next thing it's a survey line dropped, second call a woman called and said you wanted me to call you what do you want, like seriously, when I asked is this telkom she hang up just like that. I'm furious because I work from home how am I to do that with no ****** wifi that I paid for.