Telkom SA

I would like to log an official complaint against Telkom SA. I have been with Telkom for many years, but their services is getting worse. I have extended my daughters contract last month. Received an invoice at the beginning of the month that I need to pay R3200.00 at the beginning of Feb. This morning R2500.00 was deducted from my account. Like really. I have signed an agreement for Telkom to deduct money from my account of the 1st of every month, not on the 16th. Someone needs to call me urgently, because your call centre is useless. It seems like you people work in silos, no one knows what the other one is doing. I want to stop all my contracts with Telkom with immediate effect. If you cannot hold up to your contractual agreement why should I. My daughter got the iPhon 6 where she is suppose to get 10G of data free for the first three month, this is a another ****, because she have not received it, and when she followed up the consultant for Telkom at iStore said he don't know Telkom's deals, How ridiculous can this be. Money has gone off my account without the data as promised and without my consent. I do not want a consultant to call me but a senior manager My account number is: ********** 25 My cell phone number ********** 519