Telkom SA

I have had numerous problems with mt Telkom account. Due to bad or no service I had to get an other service provider for internet services. From the 28.03.2021 the internet line where off and no effort to fix it by telkom after reporting it . On the 01.04.2021 I cancelled the service for the 30.04.2021. Eventually on the 14.04.2021 I had an e mail from telkom which stated that a consultant will contact me . Still waiting. Now I receive a bill for from April up to now after I have cancelled the service. And still waiting for a reply from telkom