Telkom's very poor service

i have really had enough of bad service from Telkom. I ordered a ADSL package over 2 months ago. 2 Weeks later, they had advised that it is in delivery and they cant give me an installation date. i yet again called the following week and they still could not advise a date apparently, there was a technical problem with the cables at the premises. I call back again and the consultant advises me that the previous consultant that had ordered it, had ordered the incorrect package, which lead me to cancelling and then reordering the correct package, this was the procedure i was told that needed to happen. i have now been waiting for yet again 3 weeks for this order and still they are unable to give me a installation date. I have requested to speak to a manager and all they do is put me on hold and then put down. <br> <br> This is absolutely ridiculous! <br>