TELKOM ****S US OVER WITH MOBILE DATA AND CALL CENTER AGENTS LIES!!!

For months, I've been receiving sms stating that I am out of bundle when I have a lot of data.

Ive called up Telkom's call center for some help...

The first agent was really nice but offered little to no help. He provided me with APN settings that were already active on my phone. 2nd guy I spoke to dropped the call while I tried describing my problem. I spoke to another lady yesterday morning who apparently logged a complaint and query with their "network department" to see if I'm in the coverage area.

I checked to see If my area had coverage well before I came over to telkom.

I am really disgusted and sad to spend R600 on mobile data that telkom wont let me use...

Not having access to a service I pay upfront for is really really disgusting and speaks volumes of how mismanaged this company has become!!!

We have an LTE route, also from telkom that never breaks connection. I don't know why my mobile data is treated differently!

All in all... Don't trust this company, keep your hard earned cash and spend it elsewhere.