Telkom's unfair Debit orders

<p>Hi Telkom,</p> <p>Can you please firstly advise me who authorized you to change my debit order date? Last month my account was debit ordered earlier then instructed, my funds had not cleared yet and the debit order failed. Who had to pay the penalties, not Telkom, I had too. When I called into the call center, I got the most useless and blank response and I decided to drop the issue.</p> <p>Now this month, Telkom decides to do a Non-Authenticated Early Debit Order system (NAEDO). Who gave you permission to change the date, 2 months ago you processed the debit order on the 3rd last day of the month, last month it was the last day, now suddenly you do a Naedo, on the 3rd last day of the month and the amount doesn’t even reflect what is on my invoice. What is going on here?</p> <p>Please telkom, sort this out immediately, luckily I was wise enough to transfer funds just in case.</p> <p>Regards</p> <p>Dani</p>