1 reviews | Active since May 2012
Telkom's unbelievable bad service.
I am currently a Telkom adsl customer, I have never experienced such bad service, my line in January has been working for +- 4 days out of 18, various Technicians have come and fix the line since December including January and the line is up for only a couple of hours then back to zero.<br> <br> Telkom keeps putting my line in a staging pool, which I did not request, now I am left with a useless line that does nothing, they keep suspending my line for the second time, and again I have no internet.<br> <br> My line was downgraded from a 4meg to a 2 meg line without my consent.<br> <br> I cannot even work from home because my line is always down, and Telkom still expects me to pay for it, this is absolute poor customer service from Telkom, my line is down 80% of the time, I am always logging faults to try to get my line back.
We apologise for any inconvenience caused. Please be advised that your query is being attended to and feedback will follow.
Your ***
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for any inconvenience caused. Please be advised that your query is being attended to and feedback will follow.
Your ***
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
