Telkom's terrible service

<p>Not that this is the first time... but lets leave that and get to my current problem..</p> <p> </p> <p>I logged a fault on my line on the 2nd of Aug... had a technician here who said its an underground cable problem.. thats where the service stopped... i have been phoning everyday, from my cellphone, and everyday i get the same answer.. " a technician had been asigned to your fault" then when i say that this is all im hearing the whole time i get asked if i would like them to escalate the problem.. uhm well duh.. of course.. thats pretty much how every single call goes. 2 weeks ago I was told it will be fixed on that Saterday as they were waiting for a cable that was delivered after operating time... calls after that was just the same BS story all over again... Now... im paying for an ISP... im paying for online gaming.. these things arnt cheap... what am i supposed to do?? Calling certainly doesnt help... wasting airtime to do so.. spending money on services I cannot use?! </p> <p> </p> <p>I hav not recieved a single phone call or any reply from Telkom as to what is happening... escalation number is 889379</p> <p> </p> <p>Please can someone sort this out?!</p>