RB
Ruaan B
1 reviews | Active since Jan 2015
28 Jan 2015, 17:30
Telkom's social media monitoring agency as useless
Put a report on Hellopeter 3 days ago to complain about the pathetic service I have been receiving from Telkom. I have been struggling to get my ADSL line activated for 2 months with no luck. After loggin a complaint on hello peter I finally managed to get into contact with someone who said they will look into my problem and get back to me. 3 days later and still no feedback - seems the uselessness is contagious...
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 Jan 2015, 10:57Hello rubotha,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards
Noleen Klein
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply29 Jan 2015, 10:57
Official
Hello rubotha,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards
Noleen Klein
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards
Noleen Klein
Telkom Social Media Team