1 reviews | Active since Mar 2009

03 Oct 2016, 12:36

Telkom's Showmax bundle is BOGUS!! Protect yourself!

<p>We noticed Telkom's Showmax bundle for R99 p/m and thought it a good idea to take the package as we are tired of watching reruns on Starsat. We liked the part which Telkom advertised that it will not "eat" into your Telkom data bundle as it is for free! We tried the 7 day trial run with Showmax which was dissapointing as we could not download any movies/series onto our Android devices as it was waiting for a Network connection. Telkom's network is fine, it is just that it did not want to download at all. A friend of mine also tried the Showmax bundle and also had a fall-out with Telkom as the bundle is retsricted to 10GB - a movie alone is about 1GB so therefore you can only watch 10 movies per month and then it is depleted, the rest of the data comes INDEED from your data bundle!</p> <p> </p> <p>As we did not find joy with the bundle we tried to cancel the bundle within the 7 day trail period, Showmax only rep**** with Telkom being a NO_SHOW! We tried mailing them - no reply! We tried calling them - No Answer! Really?</p> <p> </p> <p>To add insult to injury we tried to stream a movie live Sat night the 2/10 - two things took a turn for the worst;</p> <p>The streaming quality over Wi-fi is bad, the audio does not alig with the video</p> <p>We lost 800mb of our personal data - so much for their advertsiement!</p>

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Replies (1)
Telkom
Telkom's reply04 Oct 2016, 07:47
Official

Thank you for your post.

Please be advised that your query is still under investigation and we will contact you with feedback.

Your reference number is ***4.

Regards,

Busi

Telkom Social Media Team

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