Telkom's shocking turn around time.

<p>My fears of dealing were confimed today as i received my message regarding the date of my line instilation.</p> <p> </p> <p>The truely upsetting part of this entire thing is that when I spoke to the consultant on the phone she was wonderful. I work in the IT industy and have found that there is a huge stigma surrounding Telkom due to thier service. This lead me to be incredibily aprehensive about dealing with them myself. I was pleaseantly supprised at the service I recieved both in the shop as well as on the phone by the two ladies that helped me. Although I help onto the line for a very long time, when I did get through the consultant was lovely and friendly and helpful. When I asked what the expected wait period for installation would be I was told to expect it to be between 7 to 14 days. As I am in need of a line for internet and internet to do my studying I was willing to wait this reasonable amount of time. I was given a date of the 4th of April 2017 as of today that would be 43 days. As of my date of order 48 days. That is more than three times the longest possible wait time I was told.</p> <p> </p> <p>This infurates me beyond measure and I am beggining to understand why this company is loosing its credibilty amoung the consumer base. I would love to add that I was given a link in order to help if the appointment is not convienent. That link is dead. I can not put into words the pure venom in which I am typing this. I find this entire experience now to be more than simply dissapoint. I hope that in some way Telkom do not allow this to remain a reflection of their service.</p>