Telkom's shocking service

<p>My business line has been down for 6 working days. Everytime I call the Telkom customer service department. I get messed around. First they report the wrong telephone number. Then they keep promising it will be fixed and that they business lines get priority but still nothing happens. Four times I asked to speak to a manager...the first time the manager was busy but I promised that he/she would call me back - this never happened. The next time the phone suddenly went dead... and the third the employee was so rude that she would not put me through until I would answer 20 questions - some really irrelevant.... then the phone went dead again. I am again promised it will be resolved by 10h00 tomorrow but I do not have any faith in Telkom. </p>