Telkom's service SUCKS!!!!!!

<p>I app**** online for the latest deal for Wi-Fi. i waited and waited.....and waited some more and then decided to re-apply. eVentually someone called and did my deal. Ironically then suddenly many consultants called after that but my deal was already done. On the 5th of July it was done and the 7th my first payment went off my account. 3 weeks later and i am still waiting for this device to be delivered.</p> <p> I called and called nearly everyday and nobody could help me and tell me as to what was really going on. They all just told me that they would look into it, some told me that the contract was cancelled but could not tell me why. Eventually a very helpful young lady, Amina Assani, kept me on the line and dug deeper only to find out that the account was cancelled because the notes said it was a ********** account. I was livid. asked about the payment being paid back into my account, she told me that it would only be paid within one week. It took Telkom two days to debit my account, and they take one week to refund my payment! IAM NOT IMPRESSED TELKOM and will most certainly NOT be doing any business with you in the future!!!!</p> <p>Thank you Amina, you were the only help i got from Telkom</p>