GK
Geoffrey K

1 reviews | Active since Jul 2010

17 May 2016, 09:27

Telkom's service is similar to a unicorn

<p>My home broadband line started to play up on 2nd May, I reported this via my ISP on 4th May. To date there have been over 1100 outages (as of 17 May) and NOT a peep from Telkom, not even an acknowledgement of the report. The ref no is 175AWK040516. Telkom, this is unacceptable by any yardstick. You have effectively destroyed the value of your advertising for the fibre optic project by showing you don't give a **** about the vital service aspect.</p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 07:14
Official

Hello geofk

As per our email correspondence, the fault is currently in hand with a technician.


Regards
Noleen
Telkom Social Media Team