Telkom's service is a joke

My contract with Telkom entitles me to 20GB of data per month. For over a month, I have experienced intermittently slow or zero internet. On a DAILY basis I have had to phone Telkom, for them to re-set the Port. Each time I do this, the speed increases for about an hour and then slows down again, until I can barely use it. Every single time I speak to the call centre staff, I am told that the fault has been escalated to their technical division. I had one person come to my home on the 31st December, she fiddled around, left and nothing improved. I then received a message informing me that the line was testing fine and that my service has been restored. This has happened REPEATEDLY. This is ludicrous. I am having to go to Internet cafes and coffee shops to go online and have already spent over R300 on data this month. Apparently there is also very possible somebody hacking into my account as my account is showing that I have uploaded a huge amount, which I haven't. Yesterday I was told it was being referred to the regional manager and have heard nothing. I want a senior Telkom person to contact me and sort this out.<br> <br> <br>