IS
Itumeleng S

1 reviews | Active since Jan 2017

04 Jan 2017, 15:43

Telkom's ******* Billing System

<p>I recentyl took a contract with telkom, the First month my account was billed on the wrong day, and it bounced, then I went in store to sort out the billing date, then the next Month it was not debitted at all, then my account was disconnected, then I went back to the bank to sort it out, and I am charged a recconection fee all these times, then on the 30th of December my account was debited for R1751.35, when it was supposed to be debitted on the 5 of January for R 807.50, which is my actual Monthly Fee. </p> <p> </p> <p>I went and reversed the funds on the 30th and I have a feeling they wont take their money tomorrow, intead they will disconnect my services.</p> <p>I just got an SMS saying My Debit Order has been returned due to insufficient funds, and I have funds in my account, and my debit order is supposed to go through tomorrow only.</p>

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Replies (2)
IS
Itumeleng S's update10 Jan 2017, 16:50
Reviewer Update

Hi I have made that Payment, and I am still connected, and thats all I owed, WHERE CAN I SEND THE STATEMENTS, coz this hand over rubish id false.

IS
Itumeleng S's update25 Jan 2017, 15:19
Reviewer Update

I Just received a call from Telkom informing me that my account and billing issue has been resolved.

Looking forward to next month