DG
Derek G

1 reviews | Active since Dec 2015

14 Dec 2015, 13:32

Telkom's poor service delivery

After 15 years of intermittent ADSL connection we still have a terrible connection. After a short rain shower our service goes off for approximately 5 days. The technicians are well aware of the location of the cable fault. It seems as though when the fault dries up we get connected again. I wish they would repair this fault once and for all and save the frustration. If there was a better way of connecting to ADSL I would switch in a heartbeat.

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Replies (1)
Telkom
Telkom's reply14 Dec 2015, 14:44
Official
Hello DerekBrenda,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM178158

Regards
Narriman
Telkom Social Media Team