1 reviews | Active since Nov 2016
Telkom's POOR service affecting Children's Hospital
<p>I work for Sarah Fox Convalescent Children's Hospital. Last week Saturday there was a fire at the informal settlement next to our facility. As a result our telephone line were burnt and we have since had no telephone or internet connectivity.</p> <p> </p> <p>As one can think, this causes SIGNIFICANT inconveniences and directly negatively influences service delivery to the children that we care for. There are sick children that need to go for follow ups or emergencies but this is delayed due to this problem. We have contacted Telkom everyday since the fire insident and no response has been given as to when a technician can come out. As a hospital this matter should be prioritized!</p> <p> </p> <p>Desperately awaiting your response <br />Sarah Fox Convalescent Children's Hospital Staff</p>
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Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
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We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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