Telkom's pathetic service

<p>Hi. I have escalated this issue before about my landline that has not been working for over a month now.</p> <p>I have received a mail from Launa, from the Telkom social media team (Ref - AI ********** ) who advised that she will send out the next available technician. 3 days has since past and i recieved no feedback as yet. No tech has been to site and my phone line is still not working. Please can somebody call me on ********** 144 as i cannot understand that you are so impacted that you cannot attend to a fault for over 1 month. That is ridiculous and i will have to still pay the monthly subscription for last month yet we have not been using the service.</p>