KG
Krithan G

1 reviews | Active since Dec 2016

01 Dec 2016, 10:31

Telkom's Pathetic Service

<p>I app**** for a new phone last Wednesday with a consultant over the telephone, and was told I had been pre-approved. Money was debited from my account on Saturday, but I have still not received my device as yet - today is the following Thursday! When I try calling in the lines are always busy and after 20 minutes of being on hold I eventually give up. I am very disappointed with Telkom's service :( </p>

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Replies (1)
KG
Krithan G's update02 Dec 2016, 10:26
Reviewer Update

20hours and still no feedback? I tried phoning in again and have been on hold for 15minutes! Is it possible that I could collect the phone from one of your branches? I cannot wait any longer, I'm seriously considering cancelling this contract