Telkom's normally poor service

having moved from one town to another was the beginning of a month long struggle with Telkom's help line 10210. Trying to phone this No as an existing client will take you at least an hour before somebody answers the phone. After a month of calls and many hours wasted, I was put through to a lady called Thato. Thato listened to my problem and came up with a solution which eventually put an end to my month long ordeal with Telkom. well done Thato