Telkom's non exsistent customer service

After signing up for Telkom's smart home premium package in November last year. I finally got one of 2 numbers ported successfully last week! However a Telkom employee made a small error and ported the other number to a data SIM card. When this was discovered the Customer Centre tried to switch the 2 SIM cards only to find they did not have the correct permissions. A call was logged with the Back Office but to date after 10 days the report has been ignored and nothing has transpired! <br> <br> Despite the best efforts of the Customer Centre's employees it would seem that they have absolutely no support from the Back Office or Management!<br> <br> After four and a half months of regular visits to the Customer Centre this is an extremely frustrating situation and to cap it all the offer included a DSTV Explora Unit which still has not been delivered!<br> <br> If you are contemplating moving your contract from your current supplier to Telkom I would think again!!